Sassa Status Check Payment Dates

SASSA status check is a tool used by the South African Social Security Agency (SASSA) to help applicants who applied for the R370 Social Relief Grant (popularly known as the R350 grant) to check the process of their grant application. This Tool helps applicants to know if their application has been approved, declined, or is still pending. It assists individuals who are unemployed and do not receive any other form of income, such as social grants or UIF payments. With an unemployment rate of 32.9% and over 55.5% of South Africans living in poverty, these grants are vital for many.

SASSA Status Check for payments Dates

Update: SASSA Status Check for R350, now known as R370, Payment Dates for November 2025 are updated. As you know the grant amount, which was called the SRD R350 status check, has been raised by R20 and is now called the SRD R370 grant.

Payment Schedule

  • Older Persons Grant: Payments will Issue on 5 Nov 2025, it will including any linked grants and you can collect.
  • Disability Grants: Payments will issues and start begin from 6 Nov 2025, and also it covering any linked grants you may have.
  • Children’s Grants: These grants will be Start paid from 7 Nov 2025 and So on.
PaydayPayment DateGrant Amount
TuesdayNovember 20thR370
WednesdayNovember 21stR370
ThursdayNovember 22ndR370
FridayNovember 23rdR370
MondayNovember 26thR370
TuesdayNovember 27thR370

For recipients of the Social Relief of Distress (SRD) grant, payments will be start processed from 21 November to 31 November 2025. and if you are Approved beneficiaries are urged to confirm their payment status and Make Sure that their banking details are correct to Get paid on time.

SASSA grant applicants and recipients can track the status of their grant and dates. Check your SASSA status using your application ID or phone number online, through WhatsApp or the SASSA moya app. The service keeps applicants informed of their progress in submitting applications and the payment schedules.

Sassa Status Check

SASSA Status Approved But No Payment Date

Follow these steps to resolve the issue if your SASSA SRD R370 grant application status shows as “Approved,” but no payment date is provided:

SASSA Delays: The delay could be because SASSA is still checking your details before giving you a payment date. It is important to ensure all your information is correct and the grant is given to the right person. If there’s a delay, follow these steps:

  • Check the SASSA website often: They post updates on dates and your verification status. You can log in with your ID number to see the latest information about your grant.
  • Stay patient: Delays can happen because SASSA handles many applications daily. Give them some time to finish the process.
  • Contact SASSA: For help with your R370 grant, call the SASSA Contact Centre at 0800 60 10 11 or visit your local SASSA office. Have your ID number and application details ready to make things faster.
  • Here are extra steps to follow when contacting SASSA:
  • Prepare your documents: Keep your ID and any messages from SASSA with you.
  • Be clear and brief: Explain your issue and give all needed details to the SASSA representative for faster help.
  • Verify Bank Details: Incorrect banking details can cause payment delays.
  • Verify online: Log in to the SASSA website to verify if your bank information is correct.
  • Update your details: Visit nearest sassa office. Update incorrect information online or in person.
  • Confirm with your bank: You must ensure the bank has processed your payment without issues.

Understanding Why Your Sassa Status Check Might Be Declined

When apply for the grant, there may be some weird rejections, but knowing the reason will prevent disappointments. Let’s break down the common reasons your application might be rejected:

  • Bank Balance Too High: SASSA checks your bank account balance to confirm eligibility. If you have more than R624 in your account, your application for the R370 grant will likely be declined. This grant is intended for people without an income, so having too much money in your account suggests you don’t qualify.
  • Age Restrictions: Another difference between the SASSA SRD (Social Relief of Distress) grant and other social grants is its age limits. Thus, you will be automatically rejected if you are too young or old.
  • Receiving Other Government Support: If you’re already getting financial assistance from other government programs, like the Unemployment Insurance Fund (UIF), the National Student Financial Aid Scheme (NSFAS), or another social security grant, your application will be rejected. SASSA aims to assist those who aren’t benefiting from other sources.
  • Incorrect Information: One needs to be very careful when filling out an application to ensure all the information provided is correct. SASSA verifies all the files, from your identity number to your bank details, phone number, and address.
  • Delays and Appeals: Delays can happen even if your application seems perfect. SASSA processes millions of applications, so sometimes, things take longer than expected. You can appeal the decision if you feel your application was unfairly declined and need to provide the necessary documents if they ask you to provide them.
  • Citizenship/Residence: You must be a South African citizen, have a disability, refugee, asylum seeker, or special permit holder.

Solution For After a Sassa Status Decline?

If your SRD SASSA grant application has been declined, don’t worry. You still have options. Here’s a simple step-by-step guide on what you can do next to resolve the issue.

  • Check the Reason for the Decline: First, review your SASSA Application Status message. SASSA will provide a reason for the rejection, such as incorrect details, income issues, or eligibility criteria. Knowing the reason will help you figure out the next steps.
  • Submit an Appeal: If you believe SASSA was wrong in making the decision, you can appeal. Click on the official sassa website; they have a link to the appeals process. You must submit all the required documents to appeal the decision.
  • Re-Apply with Correct Information: You can apply Again if your application was turned down because of wrong information, such as your ID number or bank details. Recheck all your details and make sure to avoid incessant submissions and rejections.
  • Wait to hear from SASSA: Sometimes, the decline could be attributed to a processing delay, especially when many applications for the position exist. If so, a response may be received asking for more detail or clarification from SASSA. Check your phone or email for any communication from SASSA, and be sure to reply as soon as you can.

Sassa Status Check: What is pending Status Means?

If your SASSA SRD R370 grant application shows “pending,” it means your application hasn’t been fully processed yet. SASSA is still verifying your details, and here’s what that involves, step by step.

  • Verification in Progress: The application is processed through a verification process. When applying for the SASSA social grant, SASSA verifies your identity through various government departments, such as the Department for Home Affairs, to determine your qualification for the grant. It involves confirmation of all facts before relating them.
  • Waiting Time: Sadly, there is no basic time frame for how long the verification process will take. We note from the material received from SASSA that it could take up to 90 days to complete. Though this might sound like a long time, it’s rational to understand that they process millions of such applications now and then.
  • After Approval Processing: After your application is approved, you will receive an SMS from SASSA on the phone number you used. It will also contain the message that they need your bank details to process your payment. Remember to fill in your banking details correctly; otherwise, your transfer may cause a delay.
  • Payment Processing Time: After approval, SASSA usually takes up to 7 business days to process your payment. However, there are no specific payment dates, so it might vary from case to case. Keep an eye on your phone for updates!
  • What Does “Referred” Status Mean?: If your application status says “referred,” Sassa has sent your documents to other government departments to double-check them. Your status will be updated once the check is done.

Solution For Sassa Status Pending

If your SASSA Application shows pending Status, follow these steps to resolve the issue and ensure you receive your R370 status grant:

Step 1. Understand the Pending Status

A “pending” status indicates that your application is still under review. This could be due to missing banking details or other verification processes. It typically takes about three months from submission for applications to be processed.

Step 2. Update Your Banking Details

If you haven’t provided or need to update your banking details, log into your SASSA account using the registered phone number and add your account information. Ensure that the details are accurate to facilitate payment status.

Step 3. Contact SASSA for Assistance

If your status remains pending for an extended period, contact the sassa directly:

  • Call: Reach out to their sassa helpline for assistance.
  • Visit a local SASSA office with your ID and application details for in-person support.

Step 4. Check Payment dates for the srd

Keep an eye on the monthly payment schedule released by SASSA. Payments for the R370 grant typically begin around the 20th of each month. 

Step 5. Stay Informed

You should regularly check SASSA updates regarding application processing times and any changes in grant distribution policies. You can also follow their official social media channels for real-time information.

How To Appeal A SASSA SRD Status [Step by Step 2025]

If your SRD R370 application was declined, you can submit an appeal online to the Independent Tribunal for Social Assistance Appeals, also called ITSAA. Appeals are lodged through the official SASSA SRD Appeals portal.

you should know first

  • Appeals are handled by ITSAA, an independent body that reviews SASSA decisions.
  • For SRD cases, submit the appeal within 30 days of the decline outcome, processing may take up to 90 days. General social grant appeals can allow longer windows, but for SRD you should treat 30 days as your deadline.
  • The official appeal portal lives under the SASSA SRD site, you will verify by ID number and the cellphone used in your application.

Step by step: lodge your SRD appeal online

  1. Open the SRD Appeals portal
    Go to the official page and choose Lodge an Appeal, or Check Appeal Status.
  2. Enter your details
    Type your South African ID number and the cell number you used when you applied for SRD, then request an OTP and verify it.
  3. Select the month you want to appeal
    Appeals are per month, choose the declined month you want reviewed.
  4. Provide the reason and upload any proof
    Explain briefly why the decision is wrong, for example no income, bank flag was incorrect, UIF indicator is wrong, then attach supporting documents if you have them, like bank statements.
  5. Submit and keep your reference
    After submission you receive confirmation, keep the reference to track progress on the same portal.

How to check your SRD appeal status

Return to the SRD Appeals portal, choose Check Appeal Status, enter your ID and phone number, verify with OTP, then view the outcome listed as approved, declined, or still under review. YouTube

How to Check Your Sassa SRD Grant Application Status Online

Are you wondering how your SASSA R370 application is progressing? Checking the status online is quick and simple. Here’s how you can do it in just a few steps:

Follow these steps

Step 1: Open your browser and go to the visit the sassa official website by typing srd.sassa.gov.za/sc19/status.

Step 2: Once on the page, you’ll see fields where you need to fill in your details and Enter Your Information. First, type in your South African ID number as it appears on your ID card. Then, enter the phone number you used when you’ve applied for the SASSA srd grant status check.

Step 3: After entering your details correctly, click the “check status” button. The system will process your information.

Step 4: View Your Application Status. Your current application status will be displayed on the screen. It will show whether your application is still pending, has been approved, declined, or needs further attention. That’s it! You now have all the information you need to track your SASSA application from home.

Understanding the status of your application

  • Pending: Sassa is still checking your application.
  • Approved: Great news! Your application was approved. Sassa will send you an SMS text message with details about your payment.
  • Declined: Your application wasn’t approved. You might be able to appeal the decision within a certain time.

Follow these steps to check your Sassa SRD Grant status from home easily.

SRD SASSA Relief Fund Status Check via SMS or through WhatsApp

Sassa doesn’t offer SMS status checks for the SRD Grant right now, but there are other easy ways to check your application status and balance. Here’s how you can do it:

Checking Your Application Status online:

Checking Your Balance:

  • USSD Codes: Dial *120*3210# (recommended) or 12069277# on your phone, enter your ID number, and you’ll get an SMS with your balance (free to use).
  • Sassa Website: If you have a Sassa account, log in to the official SRD website https://srd.sassa.gov.za/ to check your balance.
  • Sassa Offices: You can also visit your nearest office with a valid ID to ask about your balance.

Check Your R370 SASSA Status by Phone Call

You can easily check your grant status by phone. Here’s how:

  1. Dial 080 060 1011 on your phone.
  2. They will ask for a verification, usually your application ID.
  3. Provide your ID number; they will tell you your application status.

Important Note: The post office is no longer a payment option for Sassa SRD R370 Grant withdrawals.

Important Note

When using these USSD codes, you must provide your South African identity number. These codes are free, and the service provider does not charge you to check the balance. Upon dialing the USSD code, you are supposed to get an SMS reminder of your available SASSA SRD Grant balance.

How You Receive Your srd status check Grant Payment

Here’s how you can receive your SRD grant payment based on the method you chose:

Step 1: Bank Account Payment

  • If you opt for payment through a bank account, SASSA will send an SMS to the cell phone number you provided.
  • This SMS will alert you when the grant is deposited into your bank account.

Step 2: Retail Store Collection

  • If you use the post office method, you can no longer collect your SRD R370 grant at the post office.
  • Instead, you can withdraw your grant at participating retail stores like Shoprite, Save, Pick n Pay, or Boxer.
  • To collect the payment, you must use the last three digits of your ID number to determine the payment day.

Frequently Asked Questions (FAQs)

How long does it take for SASSA to process an application?

SASSA typically takes 7 to 10 working days to process an application.

Can I appeal a declined SASSA status?

You can appeal a declined SASSA status within 30 days of receiving the decision.

What should I do if I receive an “approved but no payment date”?

Sometimes, the payment date may be updated shortly after approval. If you receive an “approved but no payment date,” wait a few days, then contact sassa directly for clarification.

After Sassa’s status approval, how long does it take to pay?

Sassa pays grants to approved applicants, and they can collect their money from banks, cash send services, or stores. Beneficiaries can check their grant status online and must have their id and phone number when collecting from stores. Bank transfers are preferred, and post office collections should be picked up at retail stores like Checkers, Usave, Shoprite, Pick n Pay, and Boxer.

How does the applicant check my Sassa grant status about payments?

Sassa beneficiaries can check their Sassa status by using WhatsApp and messaging this number: 082 046 8553.