Sassa Status Check

The South African Social Security Agency (SASSA) is vital in supporting vulnerable communities. It offers social assistance and development programs. The SASSA Status Check is an online service that allows applicants of the Social Relief of Distress (SRD) Grant to track the progress of their application. It shows whether the application is pending, approved, or declined. It ensures that applicants stay informed about their eligibility and payment status. Regular status checks are crucial to ensure continued eligibility. The program benefits those who do not receive other financial aid like UIF or NSFAS.

SRD SASSA R370 Payment Dates

If you receive SASSA grants like Old Age, Disability, Child Support, or the SRD R350 grant, staying updated on payment dates is essential. Below is the SASSA payment schedule for the remainder of 2024 and early 2025.

January 202403/01/202404/01/202405/01/2024
February 202402/02/202405/02/202406/02/2024
March 202405/03/202406/03/202407/03/2024
April 202403/04/202404/04/202405/04/2024
May 202403/05/202406/05/202407/05/2024
June 202404/06/202405/06/202406/06/2024
July 202404/07/202405/07/202406/07/2024
August 202402/08/202405/08/202406/08/2024
September 202403/09/202404/09/202405/09/2024
October 202403/10/202404/10/202405/10/2024
November 202402/11/202403/11/202406/11/2024
December 202401/12/202404/12/202405/12/2024
January 202503/01/202506/01/202507/01/2025
February 202504/02/202505/02/202506/02/2025
March 202504/03/202505/03/202506/03/2025

Important Note: The SRD R370 grant (formerly R350) does not follow fixed payment dates. Each month, you’ll receive an SMS with your specific payment date, or you can use the online status check to track your grant status. Delays may occur due to public holidays or other unforeseen events.

Here are the most effective ways to monitor your SRD R350 application status:

Check Status on the SASSA Website

  1. Go to https://srd.sassa.gov.za/sc19/status.
  2. Enter your South African ID number and the phone number used during the application.
  3. Click “Submit” to view your status.

Check Status Using the Moya App (Data-Free)

  1. Download the Moya app from the Play Store.
  2. Open the app, click the “Discovery” tab, and select “SASSA Grant.”
  3. Click on “SRD Status” and enter your ID and mobile number.
  4. Submit the form to view your status without using data.

Check Status via SMS OR Whatsapp

  1. Send an SMS with the message “SASSA [Your ID Number]” to 082 046 8553.
  2. You’ll receive a response with your application status.
  • Check Status via Whatsapp
  1. Save the number 082 046 8553 to your contacts.
  2. Send the word “SASSA” via WhatsApp.
  3. Follow the prompts to provide your ID and mobile number to get your status.
  • Check Status by Phone Call: If you prefer speaking to someone, call the SASSA call center at 0800 601 011.

SASSA Status Approved But No Payment Date

  • This issue can happen for a few reasons:
    SASSA Delay: SASSA might still be checking your details, which can take time before they give you a payment date. This process is important to ensure all your information is correct and the grant goes to the right person. If you’re facing a delay, here’s what you can do:
  • Check the SASSA website regularly: SASSA often posts updates about payment dates and the status of your application on their website. You can log in with your ID number to see the latest information about your grant.
  • Be patient: Sometimes delays happen because SASSA has many applications to process. It’s important to give them enough time to finish verifying your details.

  • Contact SASSA: If you need help or more information about your R350 grant, you can call SASSA at 0800 60 10 11 or visit a local SASSA office. When you contact them, have your ID number and application details ready to speed up the process.
  • Check your bank details: Ensure your bank information is submitted and verified. Incorrect or old bank details can cause delays in getting your payment.
  • Verify online: Log in to the SASSA website to make sure your banking details are correct and verified.
  • Update your banking details: If there’s an error, update your banking details on the SASSA website or at a SASSA office.
  • Contact your bank: Sometimes, the issue might be with your bank. Check with them to ensure they received the correct information from SASSA and that there are no issues with your account.

Declined Application Status?

A declined status means your application didn’t meet SASSA’s eligibility criteria. The reason for the decline will be provided. You can file for reconsideration if you believe the rejection was in error.

  • Minimum Bank Balance Requirement: During the application process, Sassa checks your bank account balance. If your balance is higher than a set limit, usually around 624 Rands, your application for the R350 grant may be rejected. This grant is meant to help people without income and need financial support for basic living expenses.
  • Exclusion Criteria: If you get money from other government programs, your Sassa application might be denied. This includes payments from the Unemployment Insurance Fund (UIF), the National Student Financial Aid Scheme (NSFAS), or any other social security grants provided by the government.
  • Age Eligibility: The Sassa SRD grant is only available for people within a certain age range. Your application will be rejected if you are not within this age group.
  • Incorrect Application Information: Your Sassa application can be rejected if you provide the wrong details. Sassa carefully checks all the information you provide, such as your ID number, income details, bank account information, phone number, home address, and living conditions. Any mistakes or differences in this information can slow down or stop your application from being approved.

How To Solve Issues After a Sassa Status Decline

If your Sassa application for the SRD grant is declined, you can see the exact reason in the application status message. Once you know why it was rejected, you can take steps to fix the issue. Here are some steps you need to take:

  • Appeal the Decision: If you think Sassa made a mistake by declining your application, you can file an appeal. Sassa has an appeals process on their website where you can challenge the decision.
  • Re-apply with Correct Information: If your application was rejected because of incorrect details, you can apply again with the right information.
  • Wait for Further Communication: Sometimes, delays happen due to many applications. Sassa may need more information from you, and they will contact you if that’s the case.
  • Understanding: why your application was declined and taking the right steps can improve your chances of getting the Sassa SRD grant.

How to Appeal a Declined SRD Application?

If your application is rejected, you can appeal through the Department of Social Development (DSD):

  1. Visit https://srd.sassa.gov.za/appeals.
  2. Enter your ID and phone number to request a PIN.
  3. Use the PIN to log in and submit your appeal, attaching any necessary documents.
  4. A decision will be made within 60 to 90 days.

What Does Pending Status Mean?

A “pending” status on your Sassa SRD R350 grant application means that Sassa hasn’t processed it yet. They are still checking and verifying your information.

What Happens During Verification:
Sassa will check your application details against other government databases, like the Department of Home Affairs, to ensure you qualify for the SRD grant.

When Will I Know About My Application?
Sassa doesn’t give an exact timeline for how long verification takes, but they suggest waiting up to 90 days after you submit your application.

What Happens After Approval?
If your application is approved, Sassa will send you an SMS to your provided phone number. The message will ask for your bank details so they can start the payment process.

Payment Processing Time
Once your application is approved, it may take up to 7 business days for the payment to be processed. There are no set dates for SRD grant payments.

What Does “Referred” Status Mean?
If your status says “referred,” it means Sassa has sent your details to other government departments for further checks. Once verification is done, the result will be updated in your application status.

Understanding Your Application Status

You may encounter various results when you check your SASSA SRD R350 status. Here’s what each status means and the actions you can take:

Application Approved Status

If your status shows “Approved,” congratulations! Your application has passed SASSA’s screening. You’ll receive a notification via SMS, email, or letter, and you can select your preferred payment method (e.g., bank transfer, Post Office, or cash card).

Identity Verification Failed

This status means there was an issue verifying your identity with the Department of Home Affairs (DHA). Ensure that your ID and personal information match the DHA’s records and correct any discrepancies.

Bank Details Pending

If this appears, it means that banking details are either missing or not selected. You need to log in to the SASSA portal and provide the necessary bank details or choose a payment option like Cash Send.

Reapplication Pending Status

This status signals that your reapplication is still outstanding. You must submit a new application via the SRD portal to continue receiving the R350 grant.

Period Pending Status

This result is specific to certain months, such as “December pending,” indicating that your application for that month is still under review. Keep monitoring for updates to avoid missing payments.

Period Approved Status

This status indicates that your application has been approved for a particular month, e.g., “January approved.” SASSA has not yet processed the payout if no payment date is visible.

Application Canceled Status

A canceled status means that the grant was terminated. You can visit the SRD website to reinstate your grant if needed.

How to Update Contact Details?

  1. Go to SASSA Contact Update Page.
  2. Enter your ID and application ID, then verify your email.
  3. Provide your new phone number and complete the verification process.

How to Change Banking Details?

For South African ID Holders:

  1. Visit https://srd.sassa.gov.za/.
  2. Click “South African ID Holders” and provide your ID number.
  3. Follow the SMS link sent to your phone to update your banking details.

For Asylum Seekers and Special Permit Holders:

  1. Navigate to the relevant section on the SASSA site.
  2. Provide your permit or file number and follow the steps to update your bank details.

Why Regularly Checking Your SASSA Status Is Important?

  • Stay Informed: You’ll know where your application stands and whether additional action is needed.
  • Avoid Delays: Timely status checks help resolve issues and receive payments promptly.
  • Manage Payments: You can plan better by knowing when and how you’ll receive funds.
How to Collect Your SASSA Grant Payment?

SASSA offers multiple grants to support different needs. Here are the ways beneficiaries can collect their payments:

Old Age Grant:
Payments are made directly into a bank account. Beneficiaries can withdraw funds from ATMs or collect them at bank branches.

Disability Grant:
Similar to the Old Age Grant, the amount is transferred into the recipient’s bank account for easy withdrawal.

Child Support Grant:
Beneficiaries receive a SASSA payment card, allowing withdrawals from ATMs or store payments.

Foster Child Grant:
Payments are typically deposited into the caregiver’s nominated bank account.

Care Dependency Grant:
Funds are transferred to a specified bank account for withdrawal.

Grant-in-Aid:
This grant is deposited into the recipient’s account to assist with caregiving expenses.

SASSA plays a crucial role in enhancing social welfare by providing financial assistance and emergency relief. Through grants and social programs, the agency alleviates poverty and supports South Africans in times of need. The SRD grant, in particular, has been a lifeline for many during the pandemic, ensuring economic stability for the most vulnerable.